Jay Jandrey

About Jay Jandrey

A unique blend of business acumen and tech savvy has allowed me the opportunity to deliver CRM and Business Productivity Solutions across a wide variety or industries throughout my career. Examples include account management and order processing solutions for large manufacturers in the consumer packaged goods industries as well as independent drug, grocery and convenience stores, lead generation CRM solutions for financial services and media advertising companies, inbound customer care and order processing solutions for healthcare companies and durable medical equipment manufacturers and credit application processing solutions for a major credit card provider.I enjoy learning and understanding the business challenges faced across multiple industries and especially working with business owners to create more efficient business processes, empower sales teams to better manage the sales cycle and give sales leadership greater insight into data to drive the business.

Experience

1. Dynamics 365 Ce Practice Manager

   Heartland Business Systems

   Dec 2022 — Present · Little Chute, WI, US

   Dynamics 365 Team Lead managing a team of Dynamics 365 and Power Platform Consultants to implement and support Dynamics 365 for Sales, Customer Service, Field Service, Project Operations and Power Apps. Coordinating work assignments with the team to improve Service Delivery and project implementaions.

Skills

• Outsourcing
• Account Management
• Call Center
• Telemarketing
• Vendor Management
• Contact Centers
• Voip
• Data Center
• Sales Operations
• Customer Retention
• Customer Satisfaction
• Training
• Telecommunications
• Customer Experience
• Selling
• Management
• Team Building
• Sales Management
• Team Leadership
• Ivr
• Solution Selling
• Call Centers
• Sales
• Leadership
• Unified Communications
• Telephony
• Crm
• Process Improvement