Jay Gupta
Senior Program Manager @Long View Systems
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WORK HISTORY
Senior Program Manager @Long View Systems
Calgary, AB, CA
Currently implementing a Microsoft Customer Engagement (CE) program involving Sales, Customer Service, and customized Microsoft Power Platform-based applications for onboarding and commission management for a Canadian-based company. This involves data migration, integrations with various tools, and organizational change management (OCM). The OCM implementation includes the implementation of many Prosci techniques such as the Prosci Change Triangle (PCT), ADKAR model, and facilitating many sessions for stakeholder mapping and impact analysis.Implementing a Dynamics (D365) Business Central (BC) and Customer Engagement (CE) Sales and Customer Service involving Power BI reporting, Power Automate and Power App components along with many integrations and data migration for a Canadian client. This program is using hybrid Agile delivery framework along with advisory role for the Organizational Change Management (OCM) which uses Prosci Change Management Framework.
EDUCATION
Institute of Management Technology, Ghaziabad
MBA, Marketing & Systems Management
Springboard
Data Science Analytics, Data Science with Machine Learning specialization
Harcourt Butler Technological Institute, Kanpur
Bachelor of Technology - BTech, Chemical Engineering
SKILLS
ABOUT JAY GUPTA
As a senior project and program management professional with over 10+ years of experience in Dynamics 365 (D365) implementation, I specialize in delivering complex Microsoft D365 solutions for industries such as construction, manufacturing, healthcare, and architecture. My certifications in Agile (PMI-ACP) and Scrum (CSM) empower teams to adopt modern project methodologies, ensuring efficient execution of implementations involving Finance, Supply Chain Management, CRM, Field Services, Data Migrations, Organizational Change Management (OCM) using Prosci framework, and advanced integrations. Focused on innovation and collaboration, I lead cross-functional teams to support seamless data migrations, system integrations, and operational transformation. Passionate about enabling organizational success through tailored ERP (Microsoft Dynamics 365 CE and F&O) strategies, I am committed to driving sustainable growth and operational excellence in every project.
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