Jay Graff
Director, Digital Employee Experience @JM Family Enterprises, Inc.
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WORK HISTORY
Director, Digital Employee Experience @JM Family Enterprises, Inc.
Provide strategic leadership in enhancing the digital associate experience, focusing on associate journeys and intranet strategy- Demonstrated expertise in leading product teams and defining long-term roadmaps and strategies- Spearheaded the successful implementation of a Microsoft SharePoint and Viva Engage-based corporate intranet, modernizing the employee experience and enhancing engagement- Recognized thought leader in the ideation and strategy of a novel generative AI solution to improve enterprise-wide search capabilities, with a focus on long-term roadmaps.
EDUCATION
Western Kentucky University
Bachelor of Science - BS, Industrial Technology
Florida International University
MPH, Public Health - Health Promotion
SKILLS
ABOUT JAY GRAFF
Specialties: Digital Employee Experience, Employee Experience, Engagement Surveys, Jive, Community Management, Knowledge Management, Sharepoint, Web 2.0, Social Networking, Glint, MS Office 365, Personas, Journeys, Moments that Matter, Service Blueprints, Product Management/Ownership
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