Jay Parmar

About Jay Parmar

When priorities are unclear and execution falls through the cracks, I step in. I learned that instinct early, taking 100+ calls daily from families in crisis. Heightened emotions, higher stakes. Staying calm under pressure was essential in steadying everyone around me, thus building safety in the chaos.That instinct is why leadership turns to me. I\'m a strategic partner with 5+ years of experience bringing calm, clarity, and collaboration when ambiguous situations get volatile. When people are overwhelmed, they need someone who can read the room, de-escalate tension, and create safety through iterative structure. That\'s what I do.At Microsoft, I- Grounded leadership teams through high-stress transitions- Designed feedback loops to reduce anxiety during change- Built communication channels that drove genuine engagementAt Epic Systems, I- Recovered a one-month implementation delay across 20+ sites- Stabilized at-risk projects- Helped teams cut through uncertainty to find structureI pause before reacting, handle tension with ease, and believe grounded teams execute better. My forte is being the connective tissue between vision, operations, and results.PMI research confirms what I\'ve always known: emotional intelligence and systems thinking matter more than perishable tools. AI gives insight. Judgment separates high performers.Outside of work, I bring the same passion for lifelong learning. I\'m an avid explorer of global cuisines and cultures, a perpetual seeker of great books for long flights, and a dedicated mentor to new professionals navigating career transitions. I\'m targeting Business Manager or Chief of Staff roles at high-growth companies. That said, operational chaos looks similar everywhere: tech, healthcare, hospitality, research. Leadership teams need alignment. People need to feel seen. If your team needs strategic judgment and the kind of care that doesn\'t disappear after a reporting deadline, let\'s talk. I bring both.

Experience

1. Program Manager

   Microsoft

   Apr 2026 — Present

   Executive Business Operations (AI & Automation Focused)Contracted through Experis

Education

• International Academy East

  International Baccalaureate Diploma and High School Diploma

• Michigan State University

  Bachelor of Science - BS