Jayesh Rathod
IT Infrastructure Lead at Barclays Technology Centre India Pvt. Ltd
- Role
- Associate Consultant at Tata Consultancy Services
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Jayesh Rathod
TECHNICAL SKILLS: Trouble shooting windows XP systems Windows 2003 server & Active…
Experience
Associate Consultant
Dec 2020 — Present · Pune, IN
o Being a point of escalation for Incidents, Problems and Change.o Develop and document the individual tasks required to complete project deliveryo Producing knowledge documentation for team members and internal customerso Actively work on capacity and audit management reports for the Windows Environmento Support junior members of the team to enhance their skills and capabilitieso Work with Service Management team to Identify improvements within the environmento Working in-line with ITIL Standardso Managing the teamo Creating reports for Management and cliento Ensuring all SLA are met, and work is being done on timeo Discussing Performance development plans with team members
Education
Maharashtra State Board of Technical Education
Diploma in Computer Engg.
2000 — 2004
Skills
- Access
- Incident Management
- IT Service Management
- Microsoft Exchange
- Management
- Service Delivery
- Technical Support
- Operating Systems
- Team Management
- Troubleshooting
- Networking
- Windows
- Infrastructure
- Windows Xp
- Security
- Servers
- Itil
- Requirements Analysis
- System Administration
- Active Directory
- Xp
- Windows Server
- Ccna
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