Jayesh Gohel

About Jayesh Gohel

As a logistics and supply chain specialist, I have a track record of improving vendor…

Experience

1. Logistics Coordinator - Global Supply Chain

   Star Pipe Products

   Mar 2022 — Present

   As a logistics coordinator I specialize in enhancing vendor quality and performance, while maintaining regulatory and compliance.My expertise in managing daily builder delivery requirements, establishing Standard Operating Procedures (SOP), creating and implementing training programs, and developing business metrics has enabled me to create a cooperative working environment with all local and overseas vendors. By utilizing my analytical skills, I have been able to identify opportunities for cost-effective route optimization and resolving client issues. Analyzing KPI information from third-party agents allowed management of their performance.My key achievements include guarantee a better customer experience with email/text/phone solutions and the adoption of a customer-facing self-serve system. I have also optimized routes to ensure their effectiveness while accommodating end customer\'s time constraints.Overall, my focus is on enhancing each customer interaction while improving the delivery process, ensuring efficient and effective deliveries while maintaining regulatory compliance, and collaborating with outside agents to resolve client issues and improve the user experience.

Education

• Marwadi University

  Master of Computer Applications (M.C.A.)

Skills

• SEO
• Html
• Management
• Software Testing
• Customer Service
• Business Development
• Java