Jayendra Yadav
AM at| csinfocom | Genesys Engage
- Role
- Assistant Manager at Csinfocomm
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jayendra Yadav
I am an experienced with deep expertise in. Skilled in managing (CME, CCPulse, SCI, Hyperion, SIP Server, GVP, Verint), I specialize in. My strengths include, to ensure stable, high-performing contact center operations. I also have hands-on experience with, along with customizing to meet business needs. With a strong focus on, I bring both technical depth and problem-solving ability to every engagement.Currently expanding my expertise into (), gaining hands-on knowledge in,( & ),(), & .Focused on learning,/- within Genesys Cloud to complement my strong background in Genesys Engage.If you\'re in search of a seasoned with proven expertise in, let’s connect. I am eager to discuss how my skills and experience can contribute to the success of your organization.
Experience
Assistant Manager
Oct 2025 — Present
Education
Bharati Vidyapeeth
Master of Business Administration - MBA
Dr. Ram Manohar Lohia Awadh University, Faizabad
Bachelor of Technology - BTech
Skills
- Sip
- Team Management
- Pre-Sales
- IT Service Management
- Telecommunications
- Pl/Sql
- Oracle
- Requirements Analysis
- Ivr
- Vendor Management
- Service Delivery
- Solution Architecture
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