Jaye Brown

About Jaye Brown

At Priority, I design and deliver engaging training that empowers stakeholders to maximize the value of our software solutions. With 15+ years of experience in PLM, software training, sales consulting, and instructional design, I create impactful learning experiences that drive adoption, retention, and professional growth.My expertise spans eLearning, VILT/ILT, and simulation-based training, leveraging adult learning theory and generative AI to boost engagement and application. Using LMS platforms, microlearning, and gamification, I build scalable solutions that resonate with diverse learners.Previously, as a PLM Product Sales Consultant, I guided fashion and retail companies through pre-sales, training, and implementation—translating complex solutions into clear business value. This ability to bridge technical and business needs fueled adoption, customer success, and revenue growth.I also bring deep fashion industry expertise, having trained professionals in design, sourcing, production, and merchandising workflows. My training aligns with industry realities, ensuring measurable impact.For 23+ years, I’ve served as an Adjunct Professor at Parsons School of Design, where I design project-based courses in merchandising, buying, and marketing, while leading curriculum development aligned with accreditation standards. I also co-authored a published historical analysis of American fashion and apparel (ABC-CLIO, 2015).I thrive in fast-paced, global environments, aligning learning initiatives with business goals, optimizing knowledge retention, and empowering learners through innovative instructional design, analytics, and technology.Outside of work, I enjoy book club dinners, traveling to immerse in new languages, and gaming (more specifically Sims 4).Adult learning models I apply: experiential, project-based, constructivist, and ARCS.Software Proficiencies: Confluence, CAD/CAM. PLM, Salesforce/CRM, LMS platforms, Project Management Tools (i.e. Click Up Power User), EasyGenerator, and Canva.

Experience

1. Corporate Trainer

   Priority Commerce

   Aug 2023 — Present · Alpharetta, GA, US

   Priority is a unified commerce leader offering embedded finance, payments, banking, analytics, and insights.As Corporate Trainer at Priority, my role is focused on people and product; ensuring that the people in our organization have the knowledge and skill set to navigate within our various product portfolio. The ultimate aim is to insure employee competency and engagement while driving customer satisfaction.• Designed and delivered internal training programs—ILT, VILT, and blended—for sales, customer success, and support teams.• Facilitated new hire orientation sessions and onboarding training for customer success and sales support professionals, establishing foundational knowledge of company systems, processes, and roles.• Presented company-wide power skills and technical training webinars, leading live virtual sessions on product knowledge, soft skills (e.g, accountability, self-awareness), and system capabilities.• Co-facilitated leadership essentials program for individual contributors and entry‑level managers, training on emotional intelligence, delegation, crucial conversations, and growth mindset to cultivate leadership readiness.• Developed LMS-based content and microlearning modules, incorporating simulations and gamification to enhance learner engagement and retention.• Partnered with executives and stakeholders to identify learning needs, address skill gaps via data-informed enablement initiatives, and maintain high standards of training quality.• Fostered inclusive learning environments that support diverse learning styles and encourage dynamic collaboration.• Monitored learner analytics and feedback to continuously enhance program effectiveness.Impact: Training designed to align employee goals and performance. Identify skill and knowledge gaps, develop and deliver learning opportunities to bridge these gaps. Ensure the success of the whole individual in the organization by both being a resource and providing instruction.

Education

• The University of Georgia

  Master of Science - MS, Apparel and Textiles

• The University of Georgia

  Bachelor of Science - BS, Fashion Merchandising

Skills

• Project Management
• Print Management
• Calendars
• Strategic Planning
• Partner Development
• Retail
• Community Relations
• Apparel
• Microsoft Word
• Training & Development
• Wordpress
• Print Production
• Project Execution
• Curriculum Management
• Business Process Improvement
• Forecasting
• Excel
• Merchandising
• Social Networking
• As400
• Social Media
• Timeline Management
• Curriculum Development
• Event Planning
• Product Development
• Indesign
• Product Engineering
• Negotiation
• Trend
• Microsoft Office
• Budget Management
• Production
• Curriculum Mapping
• Leadership
• Word
• Microsoft Excel
• Supply Chain Management
• Vendor Management
• Trend Analysis
• Teaching/Mentoring