Jayden Williams

Customer Support Specialist at Rippling | Bachelor of Science in Information Systems | University of Nevada, Reno Alumni

Role: Customer Support Specialist at Rippling
Location: Reno, NV, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Jayden Williams

University of Nevada, Reno Alumni with a Bachelor’s of Science in Information Systems and…

Experience

Customer Support Specialist
Rippling
Jun 2025 — Present
Responsible for supporting our Rippling customers and resolving issues related to our products.• Take charge of customer issues from start to finish - while working in a dynamic and fast-paced environment.• Leverage phone, chat, email functionality, and video conferencing to help our customers optimize our products.• De-escalate and resolve issues by leveraging platform and industry expertise.• Become a product expert - you\'ll be a go-to resource for both customers and coworkers. • Identify areas of improvement and work directly with Product and Engineering teams to share areas where we can better serve our customer base through automation or added features.• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s needs are met.

Education

University of Nevada, Reno
Bachelor of Science - BS, Management Information Systems, General
2020

Contact information

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•••••@rippling.com
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Current company

Rippling

Software Development · 1K employees · Founded 2016 · 430 California St, San Francisco, California, 94104, US

Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places. Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. Get help: rippling.com/contact Licensing details: https://app.rippling.com/licensing

rippling.com

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