Jay Cariño

About Jay Cariño

With over two decades of experience in professional association management, our team at the American Osteopathic Association has excelled at spearheading membership services. We have successfully implemented strategies that foster growth and engagement among over DOs and medical students. Our focus on strategic planning and innovation has resulted in increased member value and community building.In collaboration with my colleagues, we\'ve transformed our approach to member services by integrating diversity, equity, and inclusion principles into program development. This has enhanced the relevance and attraction of our organization within the medical community. My dedication to excellence in service and responsiveness underpins our mission to empower medical professionals through valuable member experiences and partnerships.

Experience

1. Vice President Membership Services

   American Osteopathic Association

   Apr 2022 — Present · Chicago, IL, US

   Providing strategic leadership in the advancement of membership growth, innovation and engagement. Membership recruitment and retention will be among his primary areas of focus. Strategic assessment, development and implementation of programs designed to increase engagement of members and help to create a community welcoming to the nation’s nearly DOs and medical students. Provide leadership and innovation to design and align programs and services that increase member value, relevance, and engagement in addition to overseeing member engagement for students, residents and practicing physicians.

Education

• Saint Peter's University

  Bachelor of Arts, Health Care Management

  1996 — 1997

• Argosy University Chicago

  Master of Business Administration - MBA, Management

  2009 — 2011

• Passaic County Community College

  Associate of Arts, Business Administration and Management

  1992 — 1995

Skills

• Membership
• Marketing Research
• Result Oriented
• Strategic Planning
• Leadership
• Account Management
• Healthcare Management
• Communication Skills
• Call Center
• Market Research
• Timely Decision Making
• Problem Solving
• Motivation
• Operations Management
• Nonprofits
• Drafting Policies
• Mentoring
• Organization
• Client Education
• Coaching
• Business Process Improvement
• Recruiting
• Member Relations
• Training
• Sharepoint
• New Business Development
• Department Budgeting
• Building Relationships
• Healthcare Information Technology
• Quality Management
• Bilingual
• Microsoft Word
• Call Centers
• Healthcare
• Business Development
• Management Consulting
• Customer Engagement
• Client Counseling
• Non-Profits
• Customer Service