Jay P.
Senior Devops Engineer (Client T-mobile Usa) @Infosys
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WORK HISTORY
Senior Devops Engineer (Client T-mobile Usa) @Infosys
Etobicoke, ON, CA
Strategic Reliability & DR: Architected a high-availability DR framework using Akamai, Cequence, and Route 53, integrated with AWS SSM and Python automation to execute regional failovers in 10–15 minutes while managing complex state dependencies. AI Incident Triage: Engineered an AI-driven agent and GitLab-integrated tool using LLMs and MCP to automate rootcause analysis and pipeline debugging, with a Live K8s dashboard for log triage across Splunk, Grafana, and Kubernetes. Zero-Trust Security: Integrated Azure AD with AWS IAM via SAML 2.0 and SCIM, enforcing strict RBAC and IAM policies to establish a hardened security posture across RDS and S3 resources. Security & Governance: Leveraged PacBot to enforce enterprise security policies with automated vulnerability assessments and compliance governance. Infrastructure as Code: Designed hybrid cloud architectures using AWS and Azure; used Terraform Modules and State Management to convert legacy scripts into scalable IaC for VPCs, Subnets, and Security Groups. CI/CD Engineering Standards: Created enterprise-wide GitLab CI/CD templates and standardized Docker base images with JUnit testing and SonarQube quality gates across 300+ microservices. Automated Testing: Built automated testing pipelines using Protractor and Newman to validate API performance within deployment lifecycle. Database Operations: Managed SQL/NoSQL (MongoDB) environments including user roles and complex data migrations from production to non-production environments to support reliable development cycles.
EDUCATION
Fleming College
Post-Graduation Diploma Wireless Info Networking | Cloud Computing Major, Cloud Computing Major
U.V. Patel College of Engineering
Bachelor of Technology Information Technology, Information Technology
ABOUT JAY P.
I am a Strategic Senior Cloud DevOps & SRE Engineer with over 9 years of experience architecting high-scale Hybrid Cloud (AWS/Azure) ecosystems and automated delivery frameworks. My recent work focuses on Agentic DevOps, where I engineered an AI Triage Platform using LLMs and MCP to automate root-cause analysis across GitLab, Kubernetes, and Splunk, significantly reducing MTTR- CORE TECHNICAL EXPERTISE - OBSERVABILITY: Expert implementation of Splunk Enterprise, Splunk O11y, OpenTelemetry (OTel), Grafana, and AppDynamics. CLOUD & INFRASTRUCTURE: High-availability frameworks using AWS (EKS, Lambda, S3, RDS) and Azure, with automated DR via Akamai and Route 53. AUTOMATION & CI/CD: Engineering enterprise-wide GitLab CI/CD templates across 300+ microservices and managing IaC with Ansible and Terraform. SECURITY: Establishing Zero-Trust architectures, integrating Azure AD with AWS IAM (SAML 2.0/SCIM), and automating compliance using PacBot. DATA PLATFORMS: Managing high-availability Kafka, Cassandra, PostgreSQL, and MongoDB environments.I am passionate about moving beyond traditional automation into AIOps and building intelligent, self-healing cloud systems.
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