Jay Betancourt
IT Leader | ServiceNow Strategist | Builder of Systems, Teams & Trust | Calm in the Chaos, Focused on the Future
- Role
- IT Customer Support Manager at J.B. Poindexter & Co
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Jay Betancourt
Jay Betancourt is the kind of leader who brings structure to complexity and clarity to…
Experience
IT Customer Support Manager
Apr 2022 — Present · Houston, TX, US
Skills
- Software Documentation
- Troubleshooting
- Active Directory
- Information Technology
- Visio
- Sharepoint
- Customer Service
- Healthcare Information Technology
- Training
- Microsoft Office
- Windows Server
- Help Desk Support
- System Administration
- Vmware
- Healthcare
- Team Building
- Project Management
- Data Analysis
- Windows
- Windows Xp
- Technical Support
- Requirements Analysis
- Microsoft Exchange
- Analysis
- Technical Writing
- Outlook
- Quality Assurance
- Process Improvement
- Knowledge Management
- Service Desk Management
- Change Management
- Ticketing Systems
- Team Mentoring
- Meditech
- Captivate
- Citrix Xenapp
- Virtual Training
- IT Management
- Leadership
- Management
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