Jayati Majumder

Director - Client Engagement

Role: Director - Client Engagement at Loyalty Juggernaut
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Jayati Majumder

Experienced Management Professional with over 18 years of experience in IT Projects & Programs Delivery- Software Development, People Management, Client Management, Vendor Management and execution of software projects and products- Specialized in project management and experienced in complete project life cycle from analysis, architecture and design, through development and deployment- Expertise in coordinating diverse teams and resources to complete objectives. Organized and detail-oriented with proactive, self driven, self motivated and hard-working nature.

Experience

Director - Client Engagement
Loyalty Juggernaut
Apr 2024 — Present
Strategic result driven Client Engagement Leader - Create, nurture and build strong Client relationships, delivering exceptional service- Focus on Client business needs- Drives impact based on data-driven analytics, maximising adoption- Identify, lead strategic growth opportunities using innovation- Drive Client business outcomes and value based on ROI - Deep Product, Business and Market knowledge- Adhere best practices by providing delivery governance- Eye on the impact by monitoring AI usage analytics- Provide Transformational Leadership - Empower Client and internal cross teams to deliver cutting edge loyalty solutions- Connect dots across products, value added services from delivery and client engagement perspective- Ensure our loyalty solutions timely delivery for digital implementations- Provide clear, concise, transparent communications to stakeholders and teams- Drive Client Delight being a Trusted Partner

Education

Andhra University
MCA, Computers
1999 — 2001

Skills

Xml
Software Development
Web Services
Agile Methodologies
Sql
Java Enterprise Edition
Project Management
.net
Scrum
Spring
Requirements Analysis
Oracle
Soa
Sdlc
Databases
Software Project Management
Visual Basic
Tomcat
Java
Jsp
Microsoft Sql Server
Hibernate
Javascript
Struts
Agile Project Management
Asp.net
Eclipse
Ajax
Pl/Sql
Design Patterns
Web Applications
Servlets
Uml
Enterprise Architecture

Contact information

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Current company

Loyalty Juggernaut

Information Technology & Services · 250 employees · Founded 2015 · Palo Alto, California, United States

Loyalty Juggernaut (LJI) is a software company based in Silicon Valley, specializing in customer engagement and loyalty solutions for global enterprises. Founded in 2015 and headquartered in Palo Alto, California, LJI has a team of 200-500 employees and operates a subsidiary in Hyderabad, India. The company generates approximately $16 million in annual revenue. The flagship product, GRAVTY®, is a cloud-native platform designed for ecosystem-centric loyalty programs. It features advanced capabilities such as real-time personalization, multi-brand support, and enterprise-grade orchestration. LJI also offers strategic consulting and professional services to enhance customer engagement strategies and optimize loyalty programs. The company serves a diverse range of industries, including airlines, hospitality, retail, and telecommunications, with notable clients like WestJet, Emirates, and Deutsche Telekom.

lji.io

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