Jayaseelan M

About Jayaseelan M

I am a self-motivated professional with 14 years of hands-on experience in Sales…

Experience

1. Key Account Manager

   VECTOR Informatik

   Mar 2024 — Present · Bengaluru, IN

   Developing and maintaining strong relationships with customers, understanding their business objectives, and aligning them with our technology solutions.> Create, develop, and execute account-specific plans to maximize engagement with major accounts while meeting customers’ evolving needs.> Identify upselling and cross-selling opportunities & enable in proposing optimum solutions that provide added value to the customers.> Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and customers > Act as a customer advocate within the organization, ensuring the customer\'s voice is heard and acted upon to continuously enhance service delivery.> Address any concerns or conflicts raised by customers promptly and professionally, striving to reach win-win resolutions.> Stay abreast of industry trends, competitors, and market dynamics, providing customers with valuable insights and positioning them for success.> Collaborate with internal teams like product lines, business development, marketing & customer support, to deliver seamless service and solutions to customers.