Jaya Priya G

About Jaya Priya G

Finance Enthusiast | AP & AR Analyst | Credit Controller | Reconciliation & Ledger…

Experience

1. Credit Controller

   ADP India

   Sep 2023 — Present · Chennai, IN

   As a Credit Controller managing clients across Singapore and India, I am responsible for ensuring financial accuracy, effective collections, and seamless client engagement. My role requires a strong eye for detail, proactive communication, and collaboration with both internal and global teams to resolve complex queries and maintain smooth financial operations.Key Responsibilities: Managing end-to-end reconciliation of client accounts and ledgers to ensure accurate reporting.Preparing and sharing audit confirmations and balance confirmations in compliance with regulatory and client requirements.Conducting multiple follow-ups via email, phone calls, and formal dunning letters to recover overdue payments.Handling invoice management – addressing discrepancies related to headcount, pricing, payroll, and statutory requirements.Uploading invoices on supplier portals for specific clients, ensuring timely processing and approvals.Collaborating with internal teams by scheduling calls to expedite collection of ageing invoices.Coordinating with global teams to resolve complex and cross-regional client issues.Maintaining strong client relationships through effective communication and timely resolution of concerns.Key Achievement: Successfully reduced provision to zero for Singapore region clients by implementing effective credit control strategies and strengthening collection processes.With a proven track record in credit management, collections, and client engagement, I am committed to driving financial accuracy, improving cash flow, and supporting organizational growth through disciplined credit control practices.