Jaya Prakash

Technical support Engineer| WebMethods Ops Engineer | Integration Specialist |Cloud Solutions | Azure & DevOps Enthusiast

Role: Technical Support Engineer at Tata Consultancy Services
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Jaya Prakash

As a Technical Support Engineer at Tata Consultancy Services, I focus on WebMethods integration and leveraging modern DevOps practices to create scalable cloud solutions. My expertise includes API development, cloud platforms like Microsoft Azure, and streamlining workflows to enable continuous delivery of critical applications. With a B.Sc. in Computer Science from SRM University and certifications in Ansible, Puppet, and JavaScript, I bring a robust foundation in integration technologies and automation tools. I am committed to optimizing IT operations and contributing to impactful projects by building reliable platforms for seamless system communication.

Experience

Technical Support Engineer
Tata Consultancy Services
Sep 2022 — Present · Chennai, IN
As a Technical Support Engineer with 3 years of experience in SaaS environments, WebMethods integration, and Microsoft Azure, I specialize in supporting and optimizing enterprise-level applications and integrations across complex IT ecosystems. My focus lies in ensuring seamless system communication, efficient cloud operations, and enhanced user experience through automation and proactive issue resolution.At Tata Consultancy Services (TCS), I’ve played a key role in integrating and supporting solutions for major global clients, including Ahold Delhaize, one of the leading retail organizations in the Netherlands. My expertise extends to WebMethods Integration Server, API development and troubleshooting, and Microsoft Azure deployment and monitoring. I also bring hands-on experience with ServiceNow, Postman, Elastic, Kibana, Grafana, and Control-M, managing critical production environments with precision and reliability.I am skilled in DevOps methodologies, using cloud tools to streamline workflows, automate deployments, and improve service delivery. By creating internal knowledge bases and documentation, I have successfully reduced support ticket volumes and improved operational efficiency.With certifications in Linux and DevOps, I’m passionate about continuous learning and adapting to evolving cloud and integration technologies. I aim to bridge the gap between technical operations and customer success by delivering stable, scalable, and automated solutions.Outside work, I’m an active state-level volleyball player, which has honed my teamwork, leadership, and strategic thinking skills — qualities I bring to every project I take on.

Education

SRM University
B.sc computer science

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@tcs.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.