Jayaprakash Reddy Gangula Gcp
Delivery Manager & Solutions Architect
- Role
- Delivery Manager Solutions Architect at Mphasis
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jayaprakash Reddy Gangula Gcp
Senior Delivery Manager and Solutions Architect with over 20 years of IT experience across Telecom, Banking, and Insurance sectors.Extensive background in Telecom OSS/BSS encompassing Order Management, Order Provisioning, Mediation, and Billing.Proficient in various roles from serving as a Single Point of Contact (SPOC) for critical development projects to leading major conversion initiatives as an SME and Solutions Architect.Skilled in stakeholder identification, facilitating IT meetings with Business Users, Domain Experts, and Network Solution Engineers, and gathering user requirements.Experienced in the complete project lifecycle including Design, Development, Testing, Implementation, and Support.Provide technical leadership at client locations across the USA and Europe, with a proven ability to effectively manage complex assignments involving geographically dispersed teams.Ensure consistent delivery of projects on time, within budget, and meeting quality standards. Have good experience with conversational AI platforms, particularly Kore.AI, and proficient with its APIs and tools.Have a solid understanding of natural language processing (NLP) concepts and technologies, and skilled in developing and deploying virtual assistants using the Kore.AI platform.Resilient problem solver committed to achieving high customer satisfaction. Stay current with emerging tools, techniques, and technologies.
Experience
Delivery Manager Solutions Architect
Jul 2024 — Present · Austin, TX, US
Education
G. Pulla Reddy Engineering College
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
1997 — 2001
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