Jayaprakash Palakkagari

Application Engineering Manager @ Google | S&P Global | Ex - ServiceNow | Ex - FIS | ServiceNow Certified Admin - CSA | ServiceNow Certified Developer - CAD | CIS-HR | CIS-ITSM |

Role
Application Engineering Manager at Google
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Jayaprakash Palakkagari

A results-driven and strategic ServiceNow Engineering Leader with 14+ years of experience (11 years in ServiceNow, 3 years in Microsoft technologies), driving enterprise Service Management strategy, engineering, and operations. Leading project mergers establishing the unified ServiceNow platform across geographies for different modules. Proven expertise in building and scaling teams (20+ members), establishing Center of Excellence, leading global engineering delivery, managing vendors, and driving mergers and divestitures aligned to ServiceNow environments. Skilled in defining roadmaps, stakeholder engagement, and architectural authority with deep knowledge in ITSM, ITAM, HRSD, Workplace Service Delivery (WSD), Portals, Agent Conversation, and Service Enablements (ServiceNow) & AI Initiative(Moveworks).

Experience

  1. Application Engineering Manager

    Google

    Feb 2026 — Present · Hyderabad, IN

Education

  • Jawaharlal Nehru Technological University

    Master of Business Administration (M.B.A.), Marketing

    2012 — 2014

  • Osmania University

    Bachelor’s Degree, Information Technology

    2007 — 2011

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Jayaprakash Palakkagari — Application Engineering Manager at Google in Hyderabad, TG, IN | Unifers