Jayanthi R
SR. HR PROFESSIONAL - AVP- TALENT DEVELOPMENT OPERATIONS – INDIA & APAC | Data-driven HR Strategy | Employee Relations | L&D/ HR Transformation Projects | HR Shared Services & Customer Care Operations - BFSI industry
- Role
- AVP Talent Development Operations at Barclays
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Jayanthi R
Employee-Centric HR Strategist, 17+ years of Thought Leadership in defining & implementing robust HR Strategies, Policies, and SOPs that are in the long-term interest of the organization deliver best-in-class HR experience & drive YOY business growth. I bring to the table documented success in handling Sensitive Projects, Delivering HR Collective Agenda, and building a Structured Operating Rhythm with Regional/Country Heads of HR, HRBPs, HR Generalists, and Country Teams, to attain Operational, Shared Services Delivery and HR Process Excellence in fast-paced global environments.Key Milestones:During my present association with Barclays Global Service Centre as AVP - Talent Acquisition / Development Operations for India & APAC joiners, catering services to India, China, Hong Kong, Singapore, Australia, Japan, and Taiwan regions. Received HR Exceptional Award - 2023 for streamlining the Onboarding Processes, ensuring great customer & employee experience.I am focused on creating an outcome-driven inclusive work culture that elevates individual performance, unlocks potential, and accelerates employee & organizational growth by investing in Talent Development, Diversity & Collaboration, R&R, L&D, Training Programs.Stellar in all aspects of HR Lifecycle (Hire to Retire) from Manpower Planning, Recruitment, Background Verification, Offer Issuance, Onboarding, Induction, Performance Appraisal, Employee Engagement/ Retention, Exit Formalities to Full & Final Settlements. Deftly Mitigated Screening-related DiscrepanciesOversaw Succession Planning & Optimum Bench Utilization, to build a Ready Pool of Talented Resources.Championed high-impact Change, OD, Target Operating Models, Hybrid Work Culture, Best Practices, and HR Process Automation/ Improvement Initiatives for improved efficiency, time, cost, and resource savings.Led Projects for migrating Redundancy Processes across the Globe to ER Operations as part of HR Transformation.Recognized by Seniors & Colleagues as a Forward-focused People Leader & Go to Person who effectively balances the needs of employees with organizational policies. Having a strong work ethic, integrity, discipline, and a profound sensitivity to multi-national cultures. I have led and mentored teams with an equal desire to win. At ease in cutting across hierarchies, and resolving complex HR issues, with a passion for helping people from all walks of life.
Experience
AVP Talent Development Operations
Jan 2024 — Present · Chennai, IN
I am presently heading End-To-End Service Delivery, Talent & Development Operations in collaboration with diverse stakeholders and top management. Building synergies between cross-functional departments for excellent Service Delivery with agreed SLAs to ensure great customer & employee experienceAdministering Talent Acquisition, right induction, onboarding, learning & development from training needs analysis, training budgets, calendars, feedback & certifications, for building highly-talented teams Additionally, I am, leading a high-performing team that manages Learning requirements for both Mandatory & Non-mandatory Learning Programs across the Bank. Driving Ring-Fencing Process for Exco to abide by the regulatory learning requirements. Oversaw I am focused on identifying process gaps, studying current processes and future workflow, and implementing new IT Tools / Technologies for increased efficiency, end-user delight, and potential risk mitigation while reducing costs and manual efforts. improved Service Delivery after the Transformation from the old HRMS (SAP) to a new platform (Workday) Administering the Performance Process Globally & Teams to assist with policy-related questions & drive the year-end performance review process, including performance appraisals. Facilitating Hybrid Working both from the Office, Home & Other Locations factoring the Anchor Days of Working.Facilitating HR Analytics, creation and presentation of HR Dashboards / MIS Reports to keep track of Service Delivery KPIs/ HR Metrics - T&D Benefits, Employee Turnover, New Hires, Resignations, Attrition Rate, E-SAT, C-SAT, Cost Overheads, SLAs and TAT Compliances Exhibiting strong leadership skills in motivating & mentoring cross-functional teams; driving efforts for improved overall deployment, capability, quality of services, and team morale to keep a constant, upward trend of performance year after year
Education
Periyar University
Master of Business Administration (M.B.A.)
2003 — 2005
Skills
- Employee Surveys
- Gap Analysis
- Exit Formalities
- Requirements Analysis
- Vendor Management
- Bpo
- Mis
- Employee Engagement
- Service Delivery
- Transition Management
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