Jayanth Penamata
Global Accounts Governance | Product Operations | Uber
- Role
- Global Accounts Program Manager at Uber
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jayanth Penamata
With experience in Program and Product Management at Uber, I drive strategic product solutions that enhance efficiency, security, and user experience. From support policy innovation and process automation to taxonomy optimization, I’ve led cross-functional teams in delivering scalable, user-centric solutions that improve operational frameworks and metrics.In my previous role, I transformed global payments support, increasing automation rates from 23% to 42%, streamlining processes, and reducing handling times by 27%, all while boosting customer satisfaction. Now, as a Global Accounts Program Manager, I focus on bridging Program, Product, and Engineering, ensuring our products meet business goals while fortifying account security against social engineering threats and fraud losses.Passionate about tackling complex challenges, I leverage project management, product strategy, and data-driven decision-making to build impactful solutions. With expertise in SQL, Jira, and content strategy, I thrive in driving innovation and fostering seamless stakeholder collaboration.Excited to connect and explore how we can drive program and product success with precision and impact
Experience
Global Accounts Program Manager
Apr 2025 — Present · Chicago, IL, US
Strategize and implement product solutions that align with program goals, ensuring seamless collaboration between Product, Engineering, and Program teams for impactful execution- Drive governance and security initiatives to safeguard user accounts from social engineering threats and unauthorized takeovers, mitigating financial risk and reinforcing trust- Lead cross-functional partnerships to streamline product rollouts, enhance operational efficiency, and integrate proactive risk management within account security frameworks.
Education
Chaitanya Bharathi Institute Of Technology
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2014 — 2018
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