Jayanth Murthy

Area Manager, Parts & Service @Stellantis

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

Area Manager, Parts & Service @Stellantis

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CA

Stellantis (formerly FCA) was formed by the 2021 merger of Fiat Chrysler Automobiles and Group PSA.1) Maximize district service and parts sales, customer retention and market share using various strategies. 2) Promote and ensure dealer participation in various service and parts promotional activities / programs to improve the wholesale and retail parts and service business.3) Monitor, review and improve customer satisfaction scores (CSI and NPS) of dealers in the district.4) Support dealers with promoting accessories, warranty claims, and service contract penetration.5) Track, review and control warranty cost in the region. Ranked # 2 in the country in 2020 and 2021.6) Motivate and lead dealers to higher levels of performance consistent with marketing plans, merchandising, financial statement review and new product launch training.7) Lead & implement dealer performance improvement process & support dealer digitalization initiatives.

EDUCATION

N/A

Carleton University

Master of Business Administration - MBA

2002 — 2006

Bangalore University

Bachelor of Engineering (B.E.), Mechanical Engineering

2017 — 2017

Humber College

Sales and Marketing Connections in partnership with Acces Employment

2017 — 2017

Newcomer Centre of Peel

Bridging program - Labour Market Assessment

SKILLS

Organization SkillsSpare Parts BusinessTeam LeadershipVendor ManagementNegotiationMultitaskingNetwork ExpansionBudgetingInterpersonal SkillsMicrosoft OfficeSalesAnalytical SkillsCustomer RetentionCustomer ServiceTrainingCustomer SatisfactionProblem SolvingBusiness PlanningTeam ManagementAdministrationChannel ManagementTeam BuildingManagementAuditsService OperationsAutomotiveWarrantyService MarketingFlexibilityBusiness DevelopmentTime ManagementDealer ManagementAdaptability

ABOUT JAYANTH MURTHY

An accomplished and dynamic professional with more than 17 years of experience in After…

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Jayanth Murthy — Area Manager, Parts & Service at Stellantis in Calgary, AB, CA | Unifers