Jayanth Kumar Golla
Analyst at HCLTech
- Role
- Analyst at HCLTech
- Location
- Vijayawada, AP, IN
- LinkedIn followers
- 500 followers
About Jayanth Kumar Golla
Working as Analyst in HCL tech, Vijayawada.
Experience
Analyst
Nov 2020 — Present · Vijayawada, IN
Responsible for the Global IT Field operations of the complete Site with 3 Towers comprising of a total of employees overall.Implement and deliver the Incident, Request and Problem Management ITIL disciplines. Ensure that all IT teams adhere to these policies and requests are logged in the Service Management Tools.Implement the Change, Configuration, and Release Management ITIL disciplines, across the IT department and ensuring appropriate reporting is in place to monitor the effectiveness of the process. To ensure 100% compliance on all the ITIL disciplines there by ensuring ITIL Compliance
Education
Birla Institute of Technology and Science, Pilani
Bachelor of Science - BS, Design and Computing
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