Jayant Kakkar

Scrum Master @Storeforce

Toronto, ON, CA

Lead Agile delivery for StoreForce’s SaaS-based retail performance management platform, used by over associates in 50+ countries, with features including real-time KPI dashboards and workforce optimization tools. Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) for cross-functional teams, resulting in a 15% increase in sprint velocity and a 20% improvement in on-time delivery. Collaborate with Product Owners and stakeholders to refine and prioritize backlogs, helping reduce sprint spillover by 25% and enhance predictability. Track Agile metrics (burn-down charts, cumulative flow diagrams, velocity) to monitor progress and identify areas for improvement, leading to a 30% decrease in cycle time. Coach and mentor team members on Agile principles and best practices, contributing to a 20% improvement in team engagement based on internal feedback. Bridge communication between technical teams and business stakeholders, reducing requirement ambiguities by 15% and accelerating decision-making cycles. Support development and integration of predictive analytics and machine learning features, boosting the platform’s business intelligence capabilities. Drive customer-focused improvements that contribute to a 10% increase in Net Promoter Score (NPS). Facilitate cross-functional collaboration workshops to align product development with evolving client needs, resulting in a 20% increase in feature adoption rates.

Doon Valley Institute of Engineering & Technology

Bachelor of Technology - BTech

Georgian College

Post Graduate Certificate