Jay Ann Ramirez

Security Clearance Coordinator @GardaWorld

Toronto, ON, CA

Processed a high volume of security clearances for the Greater Toronto Area, including new clearance requests, transfers, and terminations.• Managed the security clearance process from beginning to end and ensured that all contract security clauses were adhered to.• Interacted with candidates daily to help them better understand the process and requirements.• Ensured 100% compliance with candidates’ documents submitted for Reliability or Level II Secret Status and other client-specific clearances.• Provided timely and accurate inventory and progress reports to upper management, leading to a 90% improvement in decision-making.• Acted as GardaWorld’s official point of contact with the Assistant Company Security Officers (ACSOs) and other parties to ensure security issues were properly addressed and coordinated.• Performed other administrative tasks (e.g. assisting reception, internal audits, invoices) as part of the recruiting team.

Seneca College

Journalism

Cebu Institute of Technology

Bachelor's degree