Jayakrishnan Nair
Director Client Delivery Excellence | Transforming Customer Experiences | Driving Operational Excellence & Team Growth
- Role
- Director Client Delivery Excellence - Europe at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jayakrishnan Nair
Driving strategic transformation and continuous improvement across client portfolios. Expert in service delivery management, client engagement, and team leadership to ensure exceptional customer satisfaction and sustainable business growthKey Focus AreasLeading delivery transformation and operational excellence initiatives across complex client engagements.Establishing robust KPIs, ensuring high-quality service delivery, and driving innovation for client success.Building long-term client partnerships through trust, transparency, and measurable business outcomes.Fostering high-performing teams and a culture of continuous improvement
Experience
Director Client Delivery Excellence - Europe
Jul 2025 — Present · Bengaluru, IN
Education
Nehru Arts and Science College
Bachelor of Computer Application, Computers
2000 — 2003
Skills
- Change Management
- Quality Management
- Training
- Itil
- IT Service Management
- Service Delivery
- Team Management
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