Jay Agostinelli
Service Strategy and Business Development Consultant @Secure24
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WORK HISTORY
Service Strategy and Business Development Consultant @Secure24
I was engaged by Secure 24 to provide consultancy support on business growth, commercial strategy, and organisational development. Drawing on my extensive NHS and system-leadership experience, I advise the company on aligning their operational model and service offers with commissioning priorities and national policy direction within the mental health and complex-care sectors.My adhoc consultancy role involves shaping strategic business plans and leading the development of bid submissions for new contracts. I also support the leadership team in identifying partnership opportunities and designing services that demonstrate measurable social value and improved patient outcomes. This collaboration allows me to combine my commercial acumen with my enduring commitment to compassionate, evidence-based care helping Secure 24 to grow sustainably while delivering meaningful impact for people with mental health needs.
EDUCATION
European Institute of Health and Medical Sciences
Diploma, Nursing (RN) Adult
SKILLS
ABOUT JAY AGOSTINELLI
Hello, and thank you for taking the time to review my profile. I am currently exploring new opportunities and hope this summary provides insight into the value I bring. My core strength lies in my dual capability of combining strong clinical insight with system or service level transformation experience across operational delivery, commissioning and leadership roles for which I have received training. I bring clinical credibility and practical transformation skills, enabling me to work efficiently/effectively with a clear understanding of how strategic decisions translate into patient outcomes. A key strength the ability to identify risks early, often before they become visible to others. I translate operational issues into clear clinical impacts, articulate where processes are unsafe or inefficient and propose practical solutions that deliver measurable improvement. In environments where its difficult, I bring confidence and clarity to surface, articulate and escalate risks respectfully, always with the aim of improving safety, quality and flow. I am known for taking ownership and driving work through to resolution. I maintain momentum, unblock barriers and secure senior or cross-agency action where authority sits elsewhere. Recently, I progressed significant improvements within the Discharge to Assess pathway by implementing a Trusted Assessor role, redesigning operational processes, enhancing data collection and embedding safer clinical practices and enhanced communications. I have led deep dives into functions and developed actionable recommendations to responsible leads. I build relationships quickly as my communication style is clear, honest and grounded in patient safety. When governance or structural limitations hinder progress, I can translate complex issues into phased, achievable plans to promote traction. I am comfortable challenging and being challenged in a constructive and professional manner. My focus remains on doing the right thing for patients, staff and the wider system. I have a strong moral compass and make decisions through the lens of dignity, safety and accountability. My ethos on safe and ethical practice protects both patients and the organisations I work for. Finally, I am resilient, solutions-focused and dependable. I can often diffuse conflict across agencies maintaining strong relationships under strain. I keep work progressing during organisational instability ensuring delivery and stability.
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