Jaya Bohra

About Jaya Bohra

An enthusiastic and responsible individual by nature, I have a strong inclination towards making a successful career in Client Servicing, and I am ready to take full responsibility for the jobs handed over to me, from effectively coordinating tasks to accomplishing projects within deadlines. I look forward to projects and assignments that will add value to my functional knowledge of the profession and enable me to serve to grow with the organization. SKILLS: • Managing APAC market • Building long term relationships with my clients • Generating sales from existing and new business • Project Management & Client Management • Expertise in Traditional, Experiential, Digital and Production (video/photography/printing) • Facebook ads | Google ads | Product/Brand Marketing • 7.5 Years of Experience

Experience

1. Senior Client Services Manager Apac for Google Chrome and Fitbit

   Essencemediacom

   Nov 2022 — Present · SG

   Leading a team of Chrome (DR) & Fitbit (DR) APAC in delivering top-notchclient service and ensuring client satisfaction.• I was involved in establishing a completely new Chrome team for APAC, whichhelped Google drive revenue.• Managing APAC and liaising with Japan, India and North America team• Managing a portfolio of Chrome & Fitbit - developing and executing tailoredmedia strategies to meet their objectives.• Have identified the scope of work and the team required for the quarter.• Collaborating with clients to define campaign goals, budgets, and KPIs,ensuring alignment with business objectives.• Managing day-to-day operations of the client accounts, coordinating campaignexecution, and ensuring deadlines were met.• Conducted regular client meetings, presentations, and performance reviews,maintaining open communication, and building trust.• Acted as the main point of contact for client inquiries, resolving issuespromptly and maintaining a high level of client satisfaction.• Working closely with internal teams including planning, activation and analyticsto ensure seamless campaign execution.• Developed and delivered comprehensive reports to clients, showcasingcampaign results, insights, and recommendations.• Conducting meetings with the media channels like; Yahoo, Line, Twitter etc. sothat we can get more actionable insights to optimize strategies and maximizeROI for the client

Education

• Bharati Vidyapeeth University

  Master's degree, Marketing and International Business

  2021 — 2023

• ROFEL Shri G.M. Bilakhia College of Applied Sciences

  Bachelor’s Degree, Bachelor Computer Application

  2011 — 2014

• Shrinathji School - Daman

  Bachelor of Computer Applications, Science

  2009 — 2011

• Mumbai Educational Trust, MET League of Colleges

  Advance Diploma in Mass Media, Specialisation in Advertising

  2014 — 2015