Jaya Tanwani
SSE @Twilio | MS CS @Georgia Tech
- Role
- Senior Software Engineer at Twilio
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jaya Tanwani
I am a Senior Software Engineer at Twilio, where I work on Flex, Twilio’s programmable cloud contact center. My primary focus is on building the orchestration layer—the core of Flex—that seamlessly connects omnichannel interactions and powers intelligent customer engagement.I design and develop microservices and distributed systems that enable enterprises to deliver scalable, real-time, and AI-enhanced customer experiences. My role spans solution design, microservice development, debugging, and DevOps-driven release cycles, ensuring high reliability and performance at scale.I am passionate about system design, distributed systems, and cloud-native architectures, and I enjoy solving complex engineering challenges that sit at the intersection of scale, reliability, and intelligent automation.
Experience
Senior Software Engineer
Sep 2025 — Present
Education
Vivekanand Education Societys Institute of Technology Sindhi Society Chembur Mumbai 400 071
Bachelor of Engineering - BE, Computer Software Engineering
2017 — 2021
Georgia Institute of Technology
Master of Science - MS, Computer Science
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