Jaya Suriyan
Presales Engineer - Manageengine Itsm @Zoho
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WORK HISTORY
Presales Engineer - Manageengine Itsm @Zoho
Chennai, IN
Working as a Technical Presales Consultant for an ITSM product- Ability to provide Product Demonstration to the prospects -Engaging with prospects and providing proof of concept sessions- Handling end to end online implementation of the product and providing recommendations based on ITIL and customer\'s requirement - Proven experience working in different ITIL Modules like Incident Management,Service Request Management,Change Management,IT Asset Management,Problem Management, IT Project Management and CMDB
EDUCATION
St. Joseph's College Of Engineering
Bachelor of Engineering, EEE
ABOUT JAYA SURIYAN
I have experience working in the IT industry specialized in IT service management, Security management and Endpoint management. I have experience working in customer facing roles like technical support engineer and presales engineer.
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