Jaya Ray

About Jaya Ray

Versatile and driven professional with hands-on experience in digital marketing, team management, customer support and sales. While working as an Assistant Manager at a finance company, managed projects, led hiring and recruitment efforts, and provided both general and system training to new team members. Digital marketing skills helped boost brand visibility, and her supportive leadership style brought out the best in teams. Great at juggling multiple tasks, working with different departments, and making sure things run smoothly—all while keeping the bigger picture in mind and helping the company grow.

Experience

1. Assistant Project Manager

   Light

   Dec 2022 — Present · Jaipur, IN

   Direct reporting to HOD Business for all operations related activities in assigned 2states for collection OD and Par collection New business tracking and client onboarding trackingResponsible for managing team and their daily reporting in zing HR, attendanceleaves and joining till exit formalities set by HR management teamResponsible for preparing review data and presentation for month on month workcompletion and achievements done by me and assigned d team for 2 statesHave good command of preparing PowerPoint reports, sops, and data presentationsfor higher management review meetings.As an additional responsibilities have been part of walk-in drives and Hr. hiring plansfor different location and have managed to source good resource for differentdepartmentsResponsible for doing compliance and filing audits of FEs, client paymentidentification, client orientation, and collection verification activities to control fraudand mismanagement of funds at branch level.Comfortable at vendor management internal and external, clients and branch levelqueries arising on daily basisI have successfully trained my own team and other 4 states newcomers in last yearwith 100% accuracy on system knowledge and operations skills for better branchand customer support, as well as per company standardsDaily weekly and monthly tracking of collection activities in both states and takingownership to complete and get higher collection amount through coordination withmy assigned team membersResponsible for training mentoring. Coaching and upskilling of assigned for 2 stateson monthly basis and share training data to HO team for records.

Education

• Digicite marketing Courses

  Digital marketing diploma , Web Page, Digital/Multimedia and Information Resources Design

• University of Maharani Jaipur

  Bachelor of Arts - BA

• Manipal University Jaipur

  Master of Business Administration - MBA, Human Resources Management and Services