Jaya Alakkat
Global IT Service Management, MBA, ITIL
- Role
- Director, IT Service Management and Governance at Wastequip
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jaya Alakkat
Strategic and results driven leader with more than 20 years of technology experience including ITIL service strategy, service design, service transition and service operations. Promotes the culture of continuous improvement, innovation and aligns IT functions with business objectives. Process focused but people oriented management style to drive change and adoption. Communicates at all levels, internally and externally and works with teams in countries in North America, Europe, Australia, and Asia.
Experience
Director, IT Service Management and Governance
Apr 2025 — Present · NC, US
Education
University of Phoenix
MBA, Business Administration
2008 — 2010
University of Calicut
BSc, Physics
1987 — 1990
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