Jay Snipe
IT Service Manager @Stewart Title
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WORK HISTORY
IT Service Manager @Stewart Title
Houston, TX, US
EDUCATION
University of Alberta
Physical Sciences
DeVry Institute of Technology
BSc, CIS
SKILLS
ABOUT JAY SNIPE
Innovative Leader Who Achieves Outcomes through People and Process TransformationBroad-based experience across energy, start-up, real estate, mortgage, start-up, and consulting companies. Passionate about turning around difficult situations, building teams, and finding the right solution to any business problem. Lead complex projects and initiatives, implementing and operating IT compliance and security programs.Advance and maintain IT infrastructures, leveraging strong analytics skills to make key decisions and develop visionary approaches to challenges. Collaborative, analytical problem solver, activator, and relationship builder, doing and achieving organizational targets, with commitment to continuous improvement. Multilingual with international office experience and skilled at delivering results for executive customers in remote locations. Team Development:Great at creating environments where team members are passionate about their work and developing their careers. Strong proponent of building culture and the right mindsets and behaviors resulting in teams that actively partner with the business to deliver outstanding results. Outstanding record of improving existing team performance and finding diverse talent to fill the organization\'s current and future needs.My Favorite Things:Coaching - seeing people grow in their capabilities and careersBusiness Partnering - finding new ways to create or increase business valueStrategic Problem Solving and Solution DeliveryContinuous ImprovementAsking questions - what can we build today?Currently Excited About:Power BI - story tellingCustomer SuccessLearner MindsetOutward MindsetApplied CuriosityYellow Belt in LEAN Six SigmaMy Favorite Books:The Outward MindsetStrengthsFinder 2.0MultipliersThe Real Business of ITStart With WhyThe GoalThe First 90 DaysSacred Cows Make the Best BurgersSkills and Experience:IT Operations, IT Management, Software Development Life CycleBudgeting and planningHiring and coachingCorporate and residential real estateAgile and full lifecycle development and project managementAsset Management and Inventory ControlSOX and regulatory complianceITIL, LEAN and Process ImprovementVendor and stakeholder managementService Now, ETRMServers, Networking, LAN / WAN, RPA, RESTfulIT Infrastructure ManagementService Desk ManagementHelpdesk ImplementationInterpersonal Skills, CollaborationBusiness Continuity
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