Jay Sinnadurai

Racquets Manager Head Coach @David Lloyd Clubs

London, GB

Managed and developed a team of coaches, overseeing scheduling, performance reviews, and training to ensure high standards of delivery.Delivered excellent customer service and member engagement, building lasting relationships and driving retention.Organised and coordinated events, programmes, and tournaments, managing logistics, resources, and budgets effectively.Implemented systems to improve operational efficiency, from timetabling to resource allocation.Coached and mentored staff and members, fostering growth, motivation, and collaboration.