Jay Singh

Domain ConsultantBusiness Process Operations I Credit & Collections I Customer Experience I Transformation

Role: Assistant General Manager at Tata Consultancy Services
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Jay Singh

22+ years of experience in BPS Operations Management, Business Development & Consulting, Client Relationship Management, Process Transformation, Project management spanning across industry verticals. Specialist in Credit/Collections, Order to Cash, Customer Experience & Contact Centre operationsCore Expertise in end to end transition of new businesses from sales stage to BAU Delivery, Contact Centre Operations & Process ConsultingWork assignments include Process Consulting, Business Development/Pre Sales, Delivery Operations in India and Mexico for US, APAC, LATAM & UK customers

Experience

Assistant General Manager
Tata Consultancy Services
Jan 2022 — Present

Education

Lucknow University
Bachelor Of Arts

Contact information

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•••••@tcs.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Jay Singh

Experience

Assistant General Manager

Education

Lucknow University

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