Jay Singh

WORK HISTORY

EDUCATION

SKILLS

ABOUT JAY SINGH

A seasoned IT leader with vast experience of working with diverse industries (Utilities, Chemical Manufacturing, Oil & Gas, Telecom etc) in North America, Europe and Asia Pacific geographies. Expertise in Business development, Customer relationship and Delivery Management, Digital Transformations, Implementations, Upgrades and Support engagements. Highly motivated, enthusiastic and result oriented leader with a client-driven focus. Versatile with excellent interpersonal and communication skills- Business Development and P&L accountability of $30M+ annual revenue- Delivered IT engagements in the range of $100K to $30M annual revenue and global team (Onsite-Offshore) size of 5-300 in multi-vendor, matrix, cross-functional setup- Led delivery for Multiple implementations, upgrades, and AMS engagements in SAP (S/4 HANA and ECC both) and Non-SAP portfolio- Led Digital delivery & Service transition for multiple customers. Managed delivery in a range of services levels, which included No SLAs to stringent SLAs with strict financial penalties- Extensive experience in customer relationship management & growth. Led multiple IT Pre-sales/business development, RFPs, and vendor management- Expertise in managing large customer engagements. Proven track record of delivering engagements on-time, within budget. Developed and managed project scope, estimate, budget, and plans- Expertise in stakeholder’s management, Vendor management, Release management, Change Management, KPI/ status reporting, and risk mitigation- Hands-on experience of working as SAP Plant Maintenance (PM) and Project Systems (PS) module lead- Vast experience of delivering SAP engagements in Logistics, Finance, HR, Supply Chain, Security, Reporting, BASIS & Infrastructure.Acknowledgement: Views/thoughts shared via my account are my own and do not reflect those of SAP organization.