Jay Shaheed

About Jay Shaheed

Specialties-Set-Up/Testing/Operation of Zoom Webinars/Teams/Cisco TPC & 8510 Video Bridge/TelePresence Conductor -Set-Up /Operation Audio Visual Equipment-Operations of Logitech Systems/Zoom/Teams/Cisco Webex Meeting, Web Events, Webex Support, Webex Training/Polycom/Tandberg/Bluejeans/Skype Applications -Operations Planning and Logistics-Personnel Management-Budgeting/Financial Analysis-Customer Service

Experience

1. Audio Visual Specialist Video Conference Admin

   Alston & Bird

   Jan 2008 — Present

   Leads and manages audio, video and web conferencing hardware, software, resource allocation and customer interaction.Oversees resource scheduling to ensure efficient use of equipment and optimal customer supportDevelops and manages video conferencing documentation systems standards including operational guidelines, process and procedures, quality assurance checklists.Reacts to conferencing system outages as they occur; interfaces with customers, subject matter experts, and vendors to resolve issues.

Education

• WD Mohammad High School

  Academics, Academics

  1993 — 1994

• Clayton State University

  Business Admin, Electronics, Economics, English

  1995 — 1999

• Dobie High School

  Academics , Academics

  1991 — 1992

Skills

• Video Conferencing
• Event Management
• Personnel Management
• Av
• Sound
• Social Networking
• Customer Service
• Video
• Event Planning
• Social Media
• Video Production
• Cisco Technologies
• Trade Shows
• Audio Engineering
• Entertainment
• Lighting
• Production Management
• Video Editing
• Av Systems
• Corporate Events
• Training
• Live Events
• Audio Conferencing