Jay Patel
Customer Service Manager @Entain
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WORK HISTORY
Customer Service Manager @Entain
Edinburgh, GB
Manage transactions, keep financial records accurate, and provide exceptional customer service.• Interact with a range of consumers to improve brand awareness, communication, and customer retention abilities.• Track and report daily KPIs, performance indicators, and cash flow using internal digital tools.• To attain operational effectiveness and adherence to corporate standards, cooperate with coworkers.• Gained a solid grasp of customer experience and behaviour, which are important pillars for marketing positions.
EDUCATION
Queen Margaret University
MSc in International Marketing with Professional Practice, International Marketing
Veer Narmad South Gujarat University, Surat
Master Of Labour Welfare , Human Resources Management and Services , Labour Law
Veer Narmad South Gujarat University, Surat
Bachelor of Commerce - BCom, Accounting and Finance
Jeevan Bharti Educational School
12th, Business/Commerce, General
Veer Narmad South Gujarat University, Surat
Postgraduate Diploma , Human Resources Management and Services
ABOUT JAY PATEL
I am a Marketing Intern at Queen Margaret University, finishing my MSc in International…
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