Jay Oliver
- Role
- Service Coordinator at Diversified
- Location
- East Stroudsburg, PA, US
- LinkedIn followers
- 500 followers
About Jay Oliver
Maintain SalesForce development ecosystem & other CRM dashboards to track & maintain…
Experience
Service Coordinator
Mar 2022 — Present
Schedule field service technicians for on-site service repairs, preparation of scope of work & purchase order creation.\\\\n• Manage a pool of sub-contractors to be assigned on-site requests.\\\\n• Manage Diversified internal service technician calendars for ticket assignment.\\\\n• Target 100% technician utilization by reviewing schedule & coordinating with field service technicians daily.\\\\n• Communicate with Agents, Service Administrators, Field Technicians & clients on visits, equipment orders, & RMAs.\\\\n• Coordinate within contracted terms & entitlements to ensure service calls, satisfaction & agreement compliance.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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