Jay Laplante Archer

About Jay Laplante Archer

I’m an executive product leader with 15+ years driving enterprise-scale transformation through AI, automation, and digital platforms. My passion lies in shaping how enterprises work by building products that deliver value to users, empower teams, and generate measurable business outcomes. My superpower is resolving the organizational and interpersonal issues that inhibit real change by establishing a shared vision and a clear plan forward that inspires alignment and execution.Over the course of my career, I’ve built and scaled cross-functional organizations of 50+ and delivered platforms impacting global users. My path spans leadership roles at IBM, WebMD, and the Associated Press, where I’ve consistently partnered with executives and stakeholders to define vision, accelerate adoption, and unlock growth.My expertise includes AI product strategy, enterprise platform design, digital transformation, and organizational leadership. I’m also recognized for executive influence and client engagement, regularly advising C-level leaders on AI adoption and sharing transformation stories with global partners.Notable accomplishments include: • Conceiving and launching AskIBM, an LLM-powered enterprise assistant spotlighted in IBM case studies. • Leading the rollout of AI-driven IT support agents that cut labor costs by more than $10M annually. • Delivering an award-winning intranet homepage for employees, streamlining IT support, search, and communications. • Building and mentoring high-performing teams, fostering organizational redesign, and driving consistent delivery practices.

Experience

1. Head of W3 Product Portfolio - Ai, Automation, and Data Platform

   IBM

   Dec 2023 — Present · New York, NY, US

   Lead product management, strategy, and content creation responsible for infusing AI into IBM\'s digital workplace through platforms and enterprise services.

Education

• Ohio University

  B.S., Journalism

  1996 — 2000