Jay Liu

Universal Banker @Metro City Bank

Promoting and maintaining positive relations with all contacts, customers, and potential customers. • Performing as a team member in allocating and coordinating the workflow. • Train new employees and answer co-worker questions. • Promote, explain, and sell all banking products. • Prepare wire transfers for customers and ensure proper OFAC verification is performed before submitting the wire transfer. • Perform all duties in compliance with BSA/AML regulations and requirements. • Obtains adequate data for CIP on all wire and money instrument transactions. • Ensure proper customer information is collected and OFAC verification is performed before opening an account. • Monitors and reports suspicious activity to the BSA Officer. Skills: Residential Mortgages, Mandarin, Teller Operations, Customer Service, Microsoft Office