Jay Leek
Field Service Manager at Best Buy
- Role
- Field Service Manager at Best Buy
- Location
- Franklin, WI, US
- LinkedIn followers
- 500 followers
About Jay Leek
Experience planning and directing service employee responsibilities and development, to meet customer and retail partner\'s expectations by combining organizational and communication skills with the ability to independently multitask, plan and direct administrative operations and complex schedules. Trusted adviser in the retail services and remote work force environment, liaison between retail and non-retail business groups and assistant to service leadership within the territory.
Experience
Field Service Manager
Sep 2019 — Present
Skills
- Service Delivery
- Customer Engagement
- Customer Experience
- Team Leadership
- Management
- Team Building
- Customer Satisfaction
- Training
- Process Improvement
- Loss Prevention
- Team Management
- Sales Operations
- Professional Services
- Customer Service
- Leadership
- Strategy
- Inventory Management
- Service Management
- Incident Handling
- Retail Sales
- Retail
- Change Management
- Performance Management
- Business Planning
- Employee Engagement
- Store Management
- Business Strategy
- Service Operations
- Merchandising
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