Jay Kumar Singh
Airport Operations Customer Service.
- Role
- Customer Service Executive at Akasa Air
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Jay Kumar Singh
Handled passenger check-in, boarding processes, and special service requests ensuring a smooth travel experience.Coordinated turn-around operations to minimize aircraft ground time, enhancing operational efficiency.Managed delayed flights by liaising with relevant departments and communicating effectively with passengers.Addressed and resolved passenger complaints promptly, maintaining high levels of customer satisfaction.Ensured compliance with all aviation regulations and safety procedures during ground operations.
Experience
Customer Service Executive
Apr 2025 — Present · Guwahati, IN
Education
Dimapur mission higher secondary school
Arts, Economics
Lorna’s Higher Secondary School
High School/Secondary Diplomas and Certificates
Amity University
Bachelor of Arts - BA, Marketing Research
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