Jay Kumar
Process Executive | P&C Underwriting l Endorsement l Insurance & Claims l Driving Operational Excellence @Cognizant.
- Role
- Process Executive at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Jay Kumar
With 3 years of experience in the US Process, I possess a deep understanding of client service operations and have developed a strong expertise in handling complex issues and resolving it efficiently. Throughout my tenure at CognizantSolutionsTechnology, a leading outsourcing firm, I consistently delivered high-quality service to clients across diverse industries, resulting in a 95% customer satisfaction rate. Notably, I successfully implemented process improvements with 95% client satisfaction redults. My experience has equipped me with the skills to effectively communicate with global customers, resolve issues promptly, and drive customer loyalty.
Experience
Process Executive
Dec 2022 — Present · Gurugram, IN
With 3 years of experience in managing international projects, I have successfully led cross-functional teams, coordinated project timelines, and ensured timely delivery within budget.
Education
Patliputra University
Bachelor of Business Administration - BBA
2018 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.