Jay Kietzman
- Role
- Sr Ux Researcher at Cision
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jay Kietzman
Hi, I am Jay- I\'m a seasoned UX Researcher passionate about bridging the gap between…
Experience
Sr Ux Researcher
May 2022 — Present
Spearheaded processes as both facilitator and researcher within 7-member cross-functional team that conceptualized and user validated novel platform design, phasing-out 2 legacy systems and seamlessly migrating users to new platform • Developed and executed design thinking process that drove a new product solution through concept ideation, prototype development, and user validation, resulting in new user identity management strategy that aligns business goals with user mental model, value, and expectations. • Led discovery process for team of 8 cross-functional partners through workshop design, concept testing, and group synthesis across 4 consecutive quarters, resulting in the development of 3 brand new PR communications product solutions.
Education
DePaul University
Master of science, Human Computer Interaction
2019 — 2020
DePaul University
Bachelor's degree, Anthropology
2016 — 2018
Grand Rapids Community College
Associate of Arts - AA, General Studies
2015 — 2016
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