Jay Karhadkar

About Jay Karhadkar

Currently employed as a Payment Processing Specialist at JPMorganChase, focused on ensuring the accurate and timely execution of ACH, wire transfers, SWIFT, and other payment instructions. Responsibilities include verifying client payment requests, resolving discrepancies, and delivering tailored support for payment and banking services. Holds an MBA in Banking and Finance Management from NMIMS and possesses demonstrated competencies in KYC verification, client services, and business requirements. Dedicated to precise payment solutions and fostering client satisfaction, aiming to contribute to organizational success through exceptional service delivery.

Experience

1. Payment Processing Specialist

   JPMorganChase

   Oct 2024 — Present · Mumbai, IN

   Execute high-value and urgent payment instructions ACH, wire transfers, SWIFT, and checks accurately and on time. Verify and initiate payment requests from clients while adhering to compliance and operational standards. Resolve discrepancies in payment instructions by coordinating with clients or internal teams. Provide personalized solutions and proactive support for payment initiation and related banking services. Respond promptly to client queries, ensuring exceptional service delivery. Perform end-to-end reconciliation of payment instructions to identify and resolve breaks. Verify the accuracy of payments processed to ensure no errors. Generate daily, weekly, and monthly reports on payment activities and errors. Maintain detailed records of payment transactions and client communication for audit and regulatory purposes. Collaborate with internal teams like operations, treasury, compliance, and IT to ensure smooth payment processing. Identify issues or delays in payment processing and escalate to the appropriate teams for resolution. Utilize payment platforms and systems (e.g, SWIFT, ACH platforms, internal tools) to initiate and monitor payments. Liaise with global teams to handle cross-border payments effectively.

Education

• IDOL university of Mumbai

  Bachelor of Commerce - BCom, getting mixed with every management level

  2017 — 2019

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Postgraduate Degree, Banking and Financial Support Services