Jay Ingram

About Jay Ingram

Self-motivated, analytical professional with over 20 years’ experience in implementing and supporting business solutions. Proven ability to schedule projects, drive business decisions, obtain resources, resolve problems, communicate progress and manage vendors. Effectively use oral and written communication skills to summarize issues, suggest solutions, sell ideas and drive consensus. Specialties: · Project Management· Gather and analyze business requirements· Produce software specifications· Create business process documentation· Analyze problems and identify effective solutions· Effective written and verbal communication with Stakeholders· Knowledge of software development life cycles· Liaison between development team and customer · Champion of product vision and goals· Create Epics and User Stories to support business and product strategies · ERP, Planning and Risk Analysis · Change Control Management · Cross-Functional (Matrix) Team Coordination · System Testing (Unit, BA, and UAT) · Vendor Relations (Consulting, SAAS)· Change Request Process· SAAS implementation experience· Agile, Scrum, and KANBAN experience· Large scale software deployments and implementations · Software development life cycle methodologies· Presenting to clients and C-suite· Customer Support· Consulting · Program management· People manager

Experience

1. Program Manager

   HID

   Sep 2025 — Present · Austin, TX, US

Education

• Nebraska Wesleyan University

  Bachelor of Science

Skills

• Training
• Project Management
• Retail
• Customer Service
• Leadership
• Business Process Improvement
• Management
• Team Building
• Business Analysis
• Cross-Functional Team Leadership
• Grocery
• Forecasting
• Vendor Management
• Business Process
• Strategic Planning
• Business Development