Jay Hill
Adjunct Instructor @Pellissippi State Community College
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WORK HISTORY
Adjunct Instructor @Pellissippi State Community College
Knoxville, TN, US
A new chapter sharing knowledge of business and technology experience with others as they look to improve their lives.
EDUCATION
University of Tennessee, Knoxville
Master of Science - MS
University of Phoenix
Bachelor of Science - BS
ABOUT JAY HILL
Knowledge/information is power and I believe that power should be shared. I have a rare ability to communicate complex technical concepts to diverse audiences, ensuring clarity and understanding across all levels of customer interactions. With a specialization in cloud-based workforce management solutions and a talent for SQL and Salesforce applications, my contributions have been pivotal in enhancing pre-sales processes and custom solution development in a Challenger sales environment, driving sales revenue growth. My services were instrumental in capturing and defining requirements for successful implementation and providing custom integrations and services to support implementation and training of our LMS.My expertise extends to product design consultation and delivering compelling product demonstrations that resonate with both technical and non-technical stakeholders. Leveraging over two decades of experience in software and learning development, my approach is rooted in a deep understanding of instructional design and learning management, ensuring that each solution I architect meets the nuanced needs of our clients and supports their operational excellence.My years as a consultant sharpened my software development and project management skills supporting consolidation of project and financial data for all projects within the DOE\'s $600M per year ERWM program across three states. Collecting requirements from all business units, establishing data integration requirements, translating the requirements for the engineers and architects, designing a single solution (user interface and database design) for agency management and developing reports for local and national needs were integral to the success of the program. Serving as an adjunct professor for a local community college teaching basic computer and office productivity tools to adults furthered my abilities in communicating technical information to non-technical staff.Integrity, character and service to the company and coworkers and to customers are traits important today as they were when I served in the USMC and worked subsequently at the NSA and in the defense industry where I maintained a Top Secret SCI-level clearance for almost two decades.Soft Skills:Presentations & Public Speaking | Pre- and post-sales Support and Consulting | Product Design & Management | Healthcare Vertical | Challenger | Demo2Win | RFx | Bilingual (English/German)Technical Skills:SaaS | SOC-2 | Microsoft Office | Salesforce | SQL | Responsive | Confluence | Jira
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