Jay Frank
- Role
- Service Design Director Payments at TD
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jay Frank
Over ten years experience in Product Design for high-profile corporate products. In…
Experience
Service Design Director Payments
Jan 2023 — Present
Responsible for the overall strategic direction of the US digital customer experience for the Payments vertical- Creates the strategic experience design “North Star” initiatives for Payments vertical - Participates in Umbrella Pod Ceremonies - Works with Design Leads to review work for strategic alignment and consistency - Meets with DCX engagement manager to insure right-sized resourcing for the Payments vertical
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