Jay Ferriola
Director at The Metro Group Inc.
- Role
- Director of Operations at Metro Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jay Ferriola
A goal-oriented and driven Leader who can be counted upon to complete the toughest of assignments. Has a track record of significantly improving results in many areas, including operating efficiencies, customer retention/satisfaction, and driving profitable growth. Recognized as a tough-minded yet compassionate Manager that can be counted on to make things happen. Has demonstrated throughout his career the ability to build and lead teams of professionals in all operations, sales, and service functions.Excelled in driving new business development, territory management, major account acquisitions, distribution, and strategic planning in diverse business and Military environments.
Experience
Director of Operations
Jan 2023 — Present · New York, NY, US
Education
Virginia Military Institute
Bachelor's degree, Economics
1991 — 1995
Skills
- Account Management
- Organizational Development
- Cross-Functional Team Leadership
- Hiring Practices
- Contract Negotiations
- Branch Management
- Territory Management
- Contract Negotiation
- Team Building
- Management
- Negotiation
- Sales
- P & L Ownership
- Training
- Logistics
- Military Officer
- Customer Satisfaction
- New Business Development
- Team Management
- Major Account Acquisition
- Forecasting
- Cold Calling
- Six Sigma Green Belt
- P&L Management
- Human Resources
- Crm
- Employee Engagement
- Income Statement
- Operations Management
- Program Management
- Organizational Leadership
- Sales Operations
- Customer Retention
- Customer Service
- Strategic Planning
- Budgets
- Coaching
- Sales Process
- P&L
- Process Improvement
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