Jay Factor
Mentor
- Role
- Mentor at Apple
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Jay Factor
I am a passionate individual who put customers first, focus on business goals, and mentors the team. To me, customers deserve first class experience. You all are valuable assets to the business, no matter if it is a simple chat or if coming back for another visit. I contribute my existing skills such as Sales, Business, Operations, Apple Support, and Product/Technical Knowledge to understand business needs and to fulfill our goals. As an experienced Mentor, I have guided peers through complex scenarios to overcome challenges and build confidence. A happy customer is just the beginning. Make it worthwhile. Make it count. They will remember your name. As a team member, make a mark in your role. Inspire and influence others. Leave your name for everyone to look up to.
Experience
Mentor
Dec 2012 — Present
Sales Floor -Provide clear options to simplify choices for customers -Supported Apple Camp to bring excitement and delight to young kids and spark their project idea -Provided flexible support to Leadership Team to fulfill extreme demands Visual -Assist critical demands of store visual reset -Ability to set up and arm security measures on high-value products Backstage -One of the top performers in morning inventory audits
Education
John O'Connell High School of Technology
High School Diploma
2005 — 2007
City College of San Francisco
Computer Networking & Information Technology
2011 — 2012
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